Families & Carers
We know this is an important decision.
When someone you care about starts somewhere new, naturally you want to know they will be comfortable, respected and happy. You may have lots of questions — that's completely fine. We would rather you ask them.
You Know Them Best
You know the person
better than anyone.
Families and carers often know the person better than anyone. We want to hear about the things that matter most to them.
We want to hear about:
What they enjoy
Their personality
Their routine
How they communicate
What makes them laugh
What makes them uncomfortable
Their favourite activities
Their support needs
Keeping in TouchGood communication
Good communication
matters.
We want you to feel comfortable speaking to us about how things are going, any changes at home, or anything that may affect the person's day.
Likewise, we will keep you informed about important changes and how the person is getting on.
